Retail Outlets

Tong Jum Chew medical stores are a chain of TCM and health care product retail stores that are affiliated to Tong Jum Chew Pte Ltd (Head Office).

The operational characteristics of our stores are as follows:

• Our chain stores exclusively sell Nature’s Green brand of Traditional Chinese Medicine and health care products which have been approved by the Health Sciences Authority of Singapore and registered in Singapore;
• Given that our pharmaceutical plant has been awarded the GMP certification, our products are therefore excellent in quality, safe and effective;
• Our products are effective for a wide range of applications: internal medicine (respiratory, digestive, cardiovascular, kidney and nervous system), surgery, gynaecology, paediatrics, dermatology, otolaryngology, dentistry, orthopaedics, andrology, health tonics, beauty and fitness. We have more than 400 varieties of products that are grouped into 20 major categories and 48 sub categories;

• The merchandise in our chain stores are displayed in a scientific and standardised way, and are distinctively classified according to usage (with clear labels for the major and sub categories). With eye-catching display signs, customers can easily identify the products on display when they enter the store, and quickly locate the required products.
• Our products are sold at affordable prices through the open-shelf self-service system. We strive to provide quality service and our reasonable prices have garnered tremendous support and trust from our customers.

• Generally, there are four groups of consumers who patronise our chain stores:
  • Those who are ill, or who are recuperating from an illness, and are seeking supplementary treatment;
  • Those who are healthy or in a sub-healthy state, and are seeking prevention against diseases or health preservation;
  • Those obtaining the products as gifts for their relatives and friends rather than for personal consumption;
  • TCM clinics and Chinese physicians.

• Our stores provide a complete range of products. Customers can choose any TCM or health care products that meet their needs. In addition, their questions relating to the treatment of common diseases, health care and post-recuperation can be answered to their satisfaction at our stores;
• Our stores have a membership system where members get to enjoy 10% discount with every purchase of our products.

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