Counterfeit Product Advisory

Counterfeit Product Alert

In order to protect consumer safety and safeguard legitimate rights and interests, we hereby issue this official notice regarding counterfeit products.

In recent years, counterfeit products imitating our brand and packaging have been found circulating in the market. These products are NOT manufactured, distributed, or authorized by our company. Although they may appear similar to genuine products in terms of packaging or design, their origins, ingredients, and production processes are unknown, and they may pose serious health risks.

We strongly advise consumers to remain vigilant and purchase only through our official website, authorized retail outlets, or approved sales channels.

Why Are Counterfeit Products Dangerous?

Counterfeit products may present serious risks, including but not limited to:

1. Unknown or Altered Ingredients

These products may contain undeclared chemical substances, painkillers, antibiotics, or other non-herbal ingredients, which may produce temporary effects but pose long-term health risks.

2. Unsafe Production Conditions

Counterfeit products are often produced in facilities that do not comply with GMP, safety, or hygiene standards, and lack proper quality control.

3. Long-Term Health Concerns

Even if no immediate discomfort is observed, prolonged use of products with unknown ingredients may negatively affect the liver, kidneys, cardiovascular system, or nervous system.

4. Risk of Delayed Proper Treatment

Misleading claims made by counterfeit products may cause consumers to delay seeking appropriate medical advice or proper treatment.

According to official Vietnamese media reports, authorities have seized counterfeit traditional medicine products in the local market, some of which were found to contain unapproved chemical substances and were subsequently confiscated by government agencies.

External references:

👉 Vietnam Official News Report (VNExpress)

👉 Singapore HSA Consumer Safety Alerts

Counterfeit Products Found in Overseas Markets

We have observed counterfeit versions of our products circulating in certain overseas regions, especially in Vietnam and Indonesia. These counterfeit items do not meet any safety standards and may contain harmful or unknown substances. Please do not consume such products.

For your safety, please purchase only from authorised retailers or our official online store. If you need assistance, you may email us at [email protected].

Below are some examples of counterfeit products identified by our team:

How to Identify Counterfeit Products

Counterfeit products often display one or more of the following warning signs:

• Poor printing quality, unclear fonts, spelling errors, or design inconsistencies

• Missing or incomplete manufacturer information, batch numbers, or regulatory details

• Prices significantly lower than the normal market range

If you encounter any of the above, please exercise caution.

If you are unsure whether your product is genuine, feel free to send us photos for verification.

How to Ensure You Are Buying Genuine Products

To ensure your safety and protect your rights, we strongly recommend that you:

✔ Purchase only from our official website or authorized retail outlets
✔ Retain receipts or proof of purchase for verification purposes
✔ Do not consume products of unknown origin or authenticity
✔ Stop using the product immediately and contact us if you suspect counterfeit items

👉 Official online store
👉 Retail outlets in Singapore

If you have any concerns regarding product authenticity, please reach out to our official customer service team for verification assistance.

Important Reminder

Authentic traditional herbal products emphasize safety, quality, and long-term balance, not short-term or exaggerated effects. For your health and well-being, please avoid products from unverified sources.